Privacy Policy

Last updated: January 2025

1. Introduction

HMOAi ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our HMO property management platform.

HMOAi is operated by Employ AI Ltd, a company registered in England and Wales.

2. Information We Collect

We collect information you provide directly to us, including:

  • Account information (name, email, company name)
  • Property details (addresses, room configurations, licence information)
  • Certificate records (Gas Safety, EICR, EPC documents)
  • Repair requests and maintenance records
  • Tenant information (names, contact details)
  • Payment information for subscriptions

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Send you compliance alerts and certificate renewal reminders
  • Process transactions and send related information
  • Respond to your comments, questions, and support requests
  • Monitor and analyse trends, usage, and activities

4. Data Storage and Security

Your data is stored securely on servers located in the United Kingdom/European Economic Area. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

5. Data Sharing

We do not sell your personal information. We may share your information with:

  • Service providers who assist in operating our platform
  • Professional advisers (lawyers, accountants) when necessary
  • Authorities when required by law

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Data portability
  • Withdraw consent at any time

7. Data Retention

We retain your data for as long as your account is active or as needed to provide you services. We also retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Cookies

We use essential cookies to enable core functionality of our platform. We do not use tracking or advertising cookies without your consent.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at:

Email: privacy@hmoai.co.uk

Address: Employ AI Ltd, United Kingdom

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.